Just wanted to pass on my thanks for what I felt was a particularly good service to the Caravelaire recently. Also, your reception staff are very good at what they do. It is all credit to your running of the department. If and when I purchase another caravan I would buy from Highbridge solely because of the high standard of aftersales service.
I purchased a Bessacarr 769 from you in november, we are really pleased with the motorhome but we are even more pleased with the after sales service you have provided,we had a few problems but im pleased to say these were sorted out by the service dept with no hassle,keep up the good work
We have just bought a new Coachman Pastiche 560/4 from Oliver. From the very start Oliver was fantastic very helpfull nothing was any trouble one of the best sales people I've dealt with and if he is still there in 5 years time I may change again. A credit to your company true to his word, thanks again.
I am contacting you re the following. In January we decided to replace our very old caravan (no water or leisure workings), we had the choice of two locations yourselves or one in Dorset, yourselves you won by 10 minutes travelling time, thank goodness.
While we were browsing a sales consultant approached and offered help if we wanted it, by some chance? Each time we were pondering something up he popped to help and advise, eventually he suggested a van in a different area a fleetwood colchester, job done unit sold, paperwork completed. Picked up three weeks later and after a weekend away managed to damage the power cable from van to car, and a problem with gas heating - within a week the work was completed. From the moment we set foot at Highbridge we have been dealt with by friendliness, helpfulness knowledge and cheerfulness. what a pleasure it has been from the phone contact at reception through shop staff, workshop/service staff awning shop and to staff wander around doing their bit (I asked advice) every one smiling and cheerful, nothing seems to much bother from a light bulb query to the purchase of a porch awning I will not hesitate to recommend you and will continue to use you on anything caravan related. It is worth travelling from Castle Cary to you. Please pass on our thanks and congratulations to all your staff. in this day and age with the service you give you will never be short of customers. With grateful thanks from happy caravaners.
We would like to take this opportunity to thank all the members of staff we had the pleasure of meeting today, in sales and parts dept. You gave us first class friendly service, with a smile on all your faces. We will not hesitate to call again to see you when we need more assistance or purchases.
Last week (2 December) we bought a used Bessacarr E760 from you and there were a few minor faults with it.
I wish to express my sincere thanks to your colleague Simon for his efforts to rectify these faults. Simon was helpful, kind, courteous and most efficient in rectifying the problems. I will happily recommend his work and his attitude to anyone. He is a credit to your company.